Refund policy

Return & Refund Policy

At The Style Loft, we want you to absolutely love your purchase. If for any reason you’re not fully satisfied, we’re here to help.

Returns

• Items may be returned within 14 days of delivery for store credit, exchange, or refund (depending on your preference).

• Returned items must be:

  • Unworn, unwashed, and in original condition

  • Tags attached and original packaging included (if applicable)

  • Free of makeup, deodorant, perfume, or pet hair/smoke

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Jewelry

• Intimates (bras, bralettes, bodysuits, swimsuits)

• Sale or clearance items (marked Final Sale)

• Gift cards

Refunds & Store Credit

• Once your return is received and inspected, you’ll be notified of approval.

• Refunds are processed back to the original payment method.

• Store credit is issued as a gift card code for easy future shopping.

• Please allow 5–7 business days for processing after your return arrives.

Exchanges

• Exchanges are subject to availability.

• If the requested size/style is unavailable, you’ll receive store credit.

Return Shipping

• Customers are responsible for return shipping costs.

• We recommend using a trackable shipping service, as we cannot be responsible for lost return packages.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 3 days of delivery at customerservice@thestyleloft.com with photos, and we’ll make it right ASAP.